Waxing Frequently Asked Questions

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Zen Skincare Full Body Waxing FAQ

We all have questions regarding skin care services. In order to help with specific questions regarding our full body waxing and Brazilian wax services we created a FAQ to assist you. Our estheticians specialize in providing you with waxing techniques to ensure the safety and comfort of each client during the hair removal process. Please read through the FAQ below. If you have any additional questions please reach out to us by phone and we will be glad to answer your questions. We look forward to meeting you, pampering you and helping you achieve skin care results!

For more details on Why You Should Wax click here!

Learn how to Best Prepare for your waxing servies by clicking here!

Waxing FAQ

How can I best prepare for my waxing service?

Our quality waxes and highly trained waxing experts make it easy for you to experience an almost pain-free waxing service. Avoid caffeine and alcohol consumption, which can actually make you more sensitive. Pregnancy and menstrual cycles can also make you somewhat more sensitive due to hormonal fluctuations.

Do you use hard or soft wax? And what is the difference between the two types of wax?

For sensitive areas, such as bikini, underarms, Brazilian waxing services, we customize the choice of wax based on your personal preferences and needs, but traditionally use hard wax in these more sensitive areas. Hard waxes are known for their specialized use in sensitive areas of the body, and work efficiently by only adhering to the hair (by way of encapsulation of the hair) and specifically do not adhere to the skin itself, resulting in less irritation and redness post waxing, a favorite of seasoned waxers. Our facial waxing services are completed with a specialized sugar based wax that is exceptional for the sensitive areas of the face. For your body waxing needs (i.e. Legs, arms, back, etc) we use our specially formulated soft waxes that have honey, argan oil, and zinc oxide to soothe and calm skin post-waxing service.

What are the steps in your waxing process?

We use a carefully crafted and unique FOUR-STEP process to successfully wax the skin.

CLEANSE – We begin your waxing service by cleansing the skin to free it from bacteria that could potentially irritate the skin post waxing.

PREP – We then prep the skin with an all natural, plant based powder that free of talc, gluten, and soy. This assures that we remove surface oils and protect the skin for the wax service.

REMOVE – We then use our customized waxes to completely remove all hair in the desired areas.

SOOTHE – And finally we soothe the waxed areas with an all natural, dye-free, paraben free, aloe and calendula based gels that are also oil free and will never clog your pores.

How long does the hair need to be for my waxing service?

We recommend that the hair be 1/4-1/2 inch in length for optimal results. The length of a grain of rice is a good indicator of proper length. If the hair is excessively long, we encourage you to use specialized trimmers to shorten the length of the hair before your service, particularly in the Brazilian/bikini areas to minimize pulling or matting with the wax. If our wax technicians spend time trimming the area (5 or more minutes) an additional cost may be incurred.

What should I avoid before my waxing service?

For your safety and comfort our wax technicians complete a thorough verbal and written intake process with you as our guest. However, there are certain activities that should be avoided several days/weeks before your waxing service, those include use of tanning beds, shaving, recent cosmetic procedures such as microdermabrasion treatments, chemical peels, botox injections, topical prescription creams (skin exfoliating agents) i.e. Vitamin A derivative products-( Retin-A/Renova/Tazarac, Differin, Acutane, Salicylic Acid, Benzoyl Peroxide, Glycolic Acid/Alpha-hydroxy Acids (AHAs)

*Clients must refrain from use of these products at least 1 to 2 weeks before waxing services can be completed

Can I wax while on my period or during my menstrual cycle?

Yes, our wax technicians are completely comfortable waxing during this time. However, for your comfort we encourage you to work towards getting yourself on a maintenance program that avoids hair removal 2-3 days prior to the beginning of your cycle and 2–3 days post menstrual cycle, due to fluctuations of hormones which can make you more sensitive to pain.

How should I care for my skin afterwards?

Brazilian waxing aftercare includes the instructions of keeping the waxed area clean, and avoid heat and friction during the next 24 to 48 hours. This includes:

– No hot baths or showers (washing with cool or lukewarm water is fine).

– No saunas, hot tubs or steam rooms.

– No tanning (sunbathing, sunbeds or fake tans).

– No sport, gym work or other exercise.

– No sexual activity.

*Avoid touching the waxed skin with unwashed hands and take particular care with cleanliness after using the toilet.

– Wear clean underwear and avoid friction from tight clothing.

– Avoid swimming.

Do not apply deodorants, body sprays, powders, lotions or other products to the area, other than those recommended by your therapist.

To soothe and protect the skin, apply an antiseptic cream to the waxed area regularly for 3 days following your treatment. Always wash your hands before applying any product.

Using an antibacterial skin wash or adding a cup of Epsom salt to your bathwater will help prevent infection over the next few days, and will also assist the healing process should any pimples appear.

Schedule Appointment by Phone (828) 712-1079 or contact us with any questions regarding our facial services.

Free Skin Consultatin at Zen Skincare in Asheville, NC

Skin Consultation!

This 20-minute skincare consultation will assist your esthetician in making recommendations for appropriate skincare services that will  enable us to best address your skincare concerns and meet your personal skincare needs. If Booking Online please fill out our Online Facial Form in advance of your Skincare Consultation so our Esthetician’s can review your informaiton.

Note: Please bring a list or pictures of the current skincare products you are using on your skin.

Click here to view our Skin Consultation Page

Organic Facial Zen Skincare Asheville, NC

Facial Services

Our estheticians specialize in providing you with well rounded, holistic skin care services and facials, in which principles of ayurveda, nutritional counseling, and healing bodywork & massage therapy are incorporated into your customized skin care sessions. We use only the purest, botanically driven, professional skincare that is free of parabens, artificial dyes and fragrances. All facials are customized and tailored to your specific needs and goals for achieving radiant, healthy skin — so you experience a unique and specialized facial treatment each and every time you visit. 

Click here to view our Facial Services Page

Microdermabrasion at Asheville NC Facial Day Spa


Microdermabrasion is a customizable mechanical exfoliation technique that can prove effective in treating fine lines and wrinkles, acne scars, hyperpigmented, sun damaged areas of the skin, as well as eliminating clogged pores such as white heads and blackheads. This treatment works to reveal a smoother, healthy, and more youthful appearance. Organic crystals are used in the second phase of this facial treatment to further increase its effectiveness of smoothing fines lines and wrinkles. Hydrating masks and serums are gently massaged into the skin for deeper product penetration and optimal results.  

Click here to view our Microdermabrasion Services Page


What our guests are saying about our services:

Wow this place is amazing! Clean and professional without being sterile. Very at home and at ease feeling. I will keep coming back to them.


Google Review

I felt so comfortable and relaxed the entire time I was there, plus the waxing was so quick and painless. I loved the results and will be returning.


Google Review

This was my first time going to Zen and also my first time being waxed. My esthetician made me feel very comfortable.  She was great and the receptionist was also very personable. Great experience!


Google Review

Gift Certificates!

You can purchase Gift Certificates for services online or in person at our studio. Gift Certificates make an excellent gift for your loved one to enjoy our services!