Zen Skincare Online Booking Policies
Hours of Operation:
For the convenience of our guests we are open Monday through Friday from 10:00 AM to 7:00 PM and Saturday from 10:00 AM to 5:00 PM. We are currently closed on Sundays.
Please scroll down to access the link to the online scheduling module where you can create and modify appointments. Take a few moments to familiarize yourself with our policies regarding arriving on time and cancellations, as well as scheduling appointments online.
New Guests: Please arrive 10 minutes prior to your scheduled appointment time in order to fill out necessary intake paper work and forms.
Directions: Our address is 25 Reed Street, Suite 106, Asheville, NC 28803. You can choose to you use Google Maps, Apple Map, or Mapquest to GPS our location. We offer FREE parking on each side of our building.
Scheduling Appointments: Please be sure to refer to online scheduling option if you prefer this method. Appointments made through the online scheduler will be confirmed 1-2 days prior to scheduled treatment via email/phone contact. Please be sure to complete and fill out all blanks provided by the online scheduler. By completing the online scheduler form(s) you will ensure the accuracy of the date and time for your scheduled treatment and further ensure a pleasant and memorable experience while visiting Zen Skincare and Waxing Studio, Inc.
Late Arrivals: If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored.
24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment. If you are unable to give us 24 hours advance notice you will be charged 50% of the full amount of your appointment. We reserve the right to bill 50% of the full amount of your scheduled appointment at the time/date of your late cancellation or request that the 50% cancellation fee is paid prior to you re-booking with us in the future.
No-Shows: Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a ‘no-show’. They will be charged 100% of the full amount of their missed appointment.
Please do not hesitate to contact us via phone or Email with any questions or to schedule your appointment time. Phone/Email
We look forward to serving you at Zen Skincare and Waxing Studio of Asheville, NC!
You may view our current Facial Special Offers by clicking here!
We look forward to meeting you, pampering you and helping you achieve skin care results!
We offer full body waxing including the best Brazilian wax in Asheville! Our goal is to provide superior service using exceptional hard wax and soft wax products to provide the best results for your skin! Click here to view our Waxing Services Page
Our estheticians specialize in providing you with well rounded, holistic skin care services and facials, in which principles of ayurveda, nutritional counseling, and healing bodywork & massage therapy are incorporated into your customized skin care sessions. We use only the purest, botanically driven, professional skincare that is free of parabens, artificial dyes and fragrances. All facials are customized and tailored to your specific needs and goals for achieving radiant, healthy skin — so you experience a unique and specialized facial treatment each and every time you visit. Click here to view our Facial Services Page
Microdermabrasion is a customizable mechanical exfoliation technique that can prove effective in treating fine lines and wrinkles, acne scars, hyperpigmented, sun damaged areas of the skin, as well as eliminating clogged pores such as white heads and blackheads. This treatment works to reveal a smoother, healthy, and more youthful appearance. Organic crystals are used in the second phase of this facial treatment to further increase its effectiveness of smoothing fines lines and wrinkles. Hydrating masks and serums are gently massaged into the skin for deeper product penetration and optimal results. Click here to view our Microdermabrasion Services Page
What our guests are saying about our services:
Wow this place is amazing! Clean and professional without being sterile. Very at home and at ease feeling. I will keep coming back to them.Cassie
I’m Brazilian, so I’m really “picky” speaking of Brazilian wax and I have to say they’re amazing! Catrina is super professional, friendly and does a really good job! I highly recommend!Cristiane
This was my first time going to Zen and also my first time being waxed. Kristen was fantastic. She made me feel very comfortable. She was great and the receptionist was also very personable. Great experience!Rebecca
You can purchase Gift Certificates for services online or in person at our studio. Gift Certificates make an excellent gift for your loved one to enjoy our services!